Maintenance Technician (Electrical & Instrumentation) - Tuen Mun

Key Responsibilities:

  • Daily maintenance works on processing equipment and machinery.
  • Daily preventive maintenance works on processing equipment and machinery.
  • Carry out breakdown maintenance works.
  • Carry out scheduled maintenance works on equipment upgrading.

Requirements:

  • 1 -3 years maintenance experience with electrical and electronic maintenance works for machinery
  • Current holder of Electrician Grade A
  • Experience with machine automation and PLC is an advantage
  • Able to work night shift is an advantage.
  • Provide On job training

Working hours: average 54 hours per week (including meal breaks of 1 hour a day)

Benefits: End of Year Payment, Attendance bonus, 12-16 days Annual Leave, Birthday Leave, Bank Holidays, Education Allowance, Medical & Dental Insurance, Working Uniform

Customer Services Representative

Key Responsibilities:

  • Provide quality and timely service via telephone (in-bound call) or web portal to customers (retailers and general public) who have submitted request to collect disposed electronic devices (e-waste)
  • Make out-bound calls for booking reminder, retention, order information verification, etc.
  • Coordinate and arrange collection servicewith logistics team based on customers’ requests
  • Manage customers’ inquiries and complaints with patience and efficiency
  • Input orders placed over the phone into our CRM system
  • Collect, sort and archive collection requests
  • Support monthly audit of rebate orders: cross-check orders and inventory records with invoices

Requirements:

  • HKDSE/ F.5 or above
  • 2-3 years’ working experience in customer service, preferably in logistics or retail CS call centre or other customer service hotlines
  • Customer-oriented, responsible, patient and flexible
  • Logical, systematic and open-minded when resolving issues
  • Mature, independent and works well under pressure
  • Excellent communication and problem-solving skills
  • Team spirit and good interpersonal skills
  • Good command of English and Cantonese (spoken and written). Proficiency in Mandarin is a plus
  • Proficiency in PC applications – MS Office, Chinese Word Processing
  • Fresh graduates with experience in servicing customers directly will also be considered

Location: Lai Chi Kwok

Working hours: average 54 hours per week (including meal breaks of 1 hour a day)

Benefits: Year end bonus, Attendance Bonus, 12-16 days Annual Leave, Birthday Leave, Bank Holidays, Education Allowance, Medical & Dental Insurance.

If you are interested in applying for a position at ALBA IWS, please fill in your information below and we will contact you as soon as possible.




    Personal Information Collection Statement Pertaining to Recruitment

    We are an equal opportunity employer and welcomes applications from all qualified candidates. The personal information collected here will be used for recruitment and other employment-related purposes, including but not limited to assessing your suitability to assume the job duties of the position you are applying for and to determine remuneration and benefits package, where applicable. It may be provided to the third parties authorised to process the information for purposes relating to recruitment and employment (e.g. qualifications assessment, medical examination, employer reference and integrity checking, etc.) as may be necessary. Unsuccessful applications will remain on the recruitment file and be destroyed after six (6) months. Under the Personal Data (Privacy) Ordinance (Cap.486, Laws of Hong Kong), you are entitled to request access to and/or correction of your personal data in relation to your application. Please contact our Human Resources Department if you wish to make such request.

    If you are interested in applying for a position at ALBA IWS, please fill in your information belowand we will contact you as soon as possible.




      Personal Information Collection Statement Pertaining to Recruitment

      We are an equal opportunity employer and welcomes applications from all qualified candidates. The personal information collected here will be used for recruitment and other employment-related purposes, including but not limited to assessing your suitability to assume the job duties of the position you are applying for and to determine remuneration and benefits package, where applicable. It may be provided to the third parties authorised to process the information for purposes relating to recruitment and employment (e.g. qualifications assessment, medical examination, employer reference and integrity checking, etc.) as may be necessary. Unsuccessful applications will remain on the recruitment file and be destroyed after six (6) months. Under the Personal Data (Privacy) Ordinance (Cap.486, Laws of Hong Kong), you are entitled to request access to and/or correction of your personal data in relation to your application. Please contact our Human Resources Department if you wish to make such request.