Our People
Join us and save the environment!
If you are interested in applying for a position at ALBA IWS, please send your cover letter with resume to recruit@weee.com.hk.
IT Support
Job Description
- Provide technical support to end-users on office software applications
- Troubleshoot e-mail, printer and facsimile, software, hardware, networking and all other computer related issues
- Manage company's software/hardware assets
- Assist IT Administrator on server administration and maintenance tasks
- Coordinate with internal users and external vendors to tackle IT issues
- Diploma preferably related to IT discipline
- Minimum 1-2 years of work experience in IT technical support
- Solid knowledge of IT and new technology
- Organized, willing to learn, independent, multi-tasking, and a great team player
- Fluent in English and Cantonese
- 5 working days per week 09:00 - 18:00 (shift on Saturday, NO NIGHT SHIFT)
Business Analyst
Job Description
- Work closely with business users / stakeholders to understand and document business processes and requirements
- Assist in the analysis of business requirements and recommend solutions
- Contribute to the development of specifications, business process models, diagrams, and flow charts
- Collaborate with cross-functional teams to ensure that business requirements are translated into technical requirements
- Support the testing and implementation of new systems and processes
- Prepare manuals, reports and presentations as needed
- Provide guidance and system support to end-users
- Bachelor Degree or above in Business Study / Information Technology or a related discipline
- 3 - 5 years of experience in business analyst role or related field in customer service / logistics / recycling industries
- Basic knowledge in no code or low code platforms is an advantage
- Excellent interpersonal and communication skills
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Office
- Self-motivated, Ability to work independently and as part of a team
- Proficiency in both spoken and written English & Cantonese
Technical Services and Management Systems Manager
Job Description
- Maintain, update and develop technical documentation to meet the needs of Operations, Logistics, Customer Services and Office Automation and fulfill legal and contractual requirements
- Establish and monitor compliance and business performance KPIs
- Coordinate internally and externally for maintenance and updating of management systems including ISO9001, ISO14001, ISO 45001 and ISO27001
- Compile monthly and annual reports covering contractual performance, annual performance test and annual building condition surveys
- Support the Operations and Logistics Departments in carrying out process review and implementation of process optimization projects
- Support the IT team in office automation projects
- Provide technical support to the Safety, Health, Environmental and Quality Team
- A good bachelor’s degree in production, mechanical or a related engineering discipline, a master’s degree is preferred
- At least 5 years working experience in industrial environment, preferably in process design and/or improvements
- Formal training/qualification in process improvement preferred
- Familiar with management system certification processes
- Excellent report writing and presentation skills
- Fluency in English and Cantonese
Marketing & Stakeholders Relations Manager
Job Description
- Proactively identify new and enhancing existing business relationships to capture opportunities
- Maintain and develop new strategic alliances with customers and industry players
- Formulate and implement strategic branding and customer engagement plan to achieve business objectives
- Supervise and manage Business Development. PR & Communications, and Community Relations (including Customer Services) teams, as well as external partners and services providers
- Lead and drive sales and customer services performance to achieve targets
- Identifying objectives, strategy and action plan for short- and long-term goals
- Nurture and develop relationships with the local community, NGOs, external partners and services providers
- Organize the promotion and advertising of the WEEE Treatment Facility and Take Back services
- Prepare reports, proposals and conduct presentations
- Work with other teams to develop services description
- Strong communication and interpersonal skills through presentation, assertiveness and the ability to connect with a diverse set of stakeholders
- Have the ability to collaborate; managing multiple internal and external stakeholders to build relationships, influence, manage conflicts and navigate through issues
- Strengths in negotiation and persuasion with tact and diplomacy
- Fluency in both English and Cantonese
- Experience in IT Asset Disposition (Recovery/Recycling) industry will be a definite advantage
- Experience managing moderately complex procurement contracts, vendor negotiations and the sourcing of goods in IT recycling industry or within a similar industry setting
Logistics Specialist
Job Description
- Enhance stock accuracy, efficiency, safety, service level and security
- Prepare for the budget/forecast for Regional Collection Centre, Trucking and logistics back office
- Set up and analyze Key Performance Indicators, and correct any deviation spotted
- Set up SOP and ensure all procedures are in compliance with EPD requirements
- Maintain data accuracy in systems and data validation
- Gather and analyze operational data to create insights for the department
- Prepare and analyze reports for management review
- Deliver projects in line with the agreed processes, reporting milestones and to the required standard
- Participate in helping logistics integrate with other departments in process flow improvements
- Participate in daily operations when necessary
- Diploma holder or above in Logistics and Supply Chain or other related disciplines
- Minimum 3 years' relevant experience in Logistics and Supply Chain
- Strong analytical and problem-solving skills
- Self-motivated and good team player
- Excellent command in Excel and logistics management systems
- Fluent in both spoken (Cantonese) and written Chinese and English
- Candidates from electrical appliances backgrounds are a plus
- Fresh graduates with relevant skills and interests in logistics operations will also be considered
